Never miss a job while you're on-site.
HARK answers your calls 24/7, books the job, and writes it into ServiceM8 — while you're working.
Every call you miss is a job that goes to the next tradie on Google.
You're on-site. Your phone rings.
You're under a house, on a roof, or elbow-deep in a job. Your phone goes to voicemail. The caller doesn't leave a message — they call the next number on Google. That job is gone before you've finished what you're doing.
Calling back doesn't work.
By the time you're free, 40 minutes have passed. The customer has already booked with someone who answered. You return their call, get their voicemail, leave a message, and never hear back.
The maths add up fast.
Miss three calls a week. Average job value: $350. Booking rate if you'd answered: 60%. That's $630 per week — $2,520 per month in revenue leaving your business because no one picked up the phone. HARK Growth plan: $149/month.
Four steps. Under 10 minutes to set up.
Forward your existing number
Point your current business number to HARK. No new SIM, no new phone number.
Tell HARK about your business
Set your services, availability, coverage area, and rates. HARK uses this to answer questions accurately.
Connect your ServiceM8 account
Link HARK to ServiceM8 in one click. Jobs booked through HARK land in ServiceM8 automatically.
HARK answers every call
Every call gets answered in under two seconds — bookings confirmed, job details captured, calendar updated. You get a notification for each one.
What HARK does while you're on the job
24/7 call answering
Every call answered in under two seconds. Morning, evening, weekends, public holidays. No call goes to voicemail unless you set it that way.
ServiceM8 integration
Bookings made through HARK land directly in ServiceM8. Client details, job type, and scheduled time — all written in automatically. No double-entry.
Natural conversation
HARK talks with callers the way a good receptionist does — not a phone menu. Callers describe their job, HARK asks the right questions, confirms details, and books the time.
SMS confirmations
After every booking, HARK sends the caller a confirmation SMS with the job details. Reduces no-shows. Professional from the first contact.
Job details captured
HARK collects the information you need before you arrive: address, job description, urgency level, access instructions. You show up prepared.
Live calendar checking
Before confirming any booking, HARK checks your live calendar availability. No double-booking. No awkward reschedule calls.
Pick the plan that fits your call volume.
Annual plans: 20% off. All plans include a 30-day money-back guarantee.
Starter
$79/month
- ✓Up to 150 calls per month
- ✓24/7 call answering
- ✓Appointment booking
- ✓Google Calendar integration
- ✓SMS confirmations
Good for solo operators with moderate call volume
Growth
$149/month
- ✓Unlimited calls
- ✓Everything in Starter
- ✓ServiceM8 integration
- ✓CRM contact management
- ✓Call analytics dashboard
Good for tradies who are serious about not missing a job
Pro
$299/month
- ✓Everything in Growth
- ✓Outbound call campaigns
- ✓Multi-location support
- ✓API access
Good for trade businesses with more than one team or location
Built for Australian small businesses.
Made in Australia
Not an overseas product retrofitted for AU. Built here, for the AU market.
Data stored in Australia
Your customer details stay on Australian servers. Bank-grade encryption throughout.
Australian privacy compliant
Meets all requirements under the Australian Privacy Act.
No lock-in contracts
Month-to-month. Cancel any time with no penalty.
30-day money-back
If HARK doesn't pay for itself in the first 30 days, get a full refund. No questions.
Under 10 minutes to go live
Pick a template, connect ServiceM8, forward your calls. Done.
Common questions from tradies
Stop losing jobs to voicemail.
Three missed calls a week at $350 average cost you $2,520 a month. HARK Growth is $149. The maths aren't a close call.
30-day money-back. Cancel anytime. View all plans · Talk to us