Background Paths
Background Paths
Features

Powerful Features for Every Business

From AI voice booking to smart scheduling and analytics — everything you need to never miss a call again.

AI Voice Receptionist

A natural, friendly voice that represents your business perfectly — available 24/7.

Sub-2 Second Answer

Picks up instantly so callers never hear a busy tone or voicemail.

Natural Conversation

Uses advanced NLP to hold natural, flowing conversations — not robotic scripts.

Multi-Call Handling

Handles unlimited simultaneous calls so no customer ever waits on hold.

Smart Call Routing

Transfers to your mobile when needed, with full context so you're never caught off guard.

Smart Scheduling

Automated booking that syncs with your real availability in real-time.

Calendar Sync

Connects to Google Calendar and Outlook so double-bookings never happen.

Instant Confirmations

Sends SMS and email confirmations to customers the moment they book.

Rescheduling & Cancellations

Handles changes automatically without you lifting a finger.

Buffer Time

Adds travel or prep time between appointments so you're never rushed.

Analytics & Insights

Understand your call patterns, booking trends, and customer behaviour.

Call Analytics

Track call volume, peak hours, average duration, and conversion rates.

Booking Reports

See daily, weekly, and monthly booking trends at a glance.

Revenue Tracking

Connect bookings to revenue and see your real ROI from HARK.

Weekly Digests

Automated email reports every Monday with key metrics and insights.

Integrations

Connect HARK to the tools you already use — no coding required.

Google Calendar

Two-way sync keeps your availability accurate across all platforms.

Stripe Payments

Collect deposits and payments as part of the booking flow.

Industry Tools

Native integrations with Cliniko, Fresha, ServiceM8, and more.

Webhooks & API

Build custom workflows with our developer-friendly API (Pro plan).

FAQ

Feature Questions

See HARK in Action

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