Never miss a reservation again.
HARK answers your restaurant phone 24/7, takes reservations, and books them directly into ResDiary. Go live in under 10 minutes.
Your phone rings loudest when you're least able to answer it.
During service
It's 7pm Saturday. You're at the pass. Your host is seating walk-ins. The phone rings six times and goes to voicemail. That caller is now calling the restaurant down the street.
After hours
Diners decide where to eat next Saturday at 9pm on a Sunday. Your venue is dark. Your phone rings out. That table goes to whoever answers.
Voicemail is not a safety net
Most callers who reach voicemail don't leave a message — they call the next restaurant on the list. By the time you call back, the booking is gone.
Set up once. Answer calls forever.
Choose your template
Start with a pre-built restaurant template. It already knows how to handle reservation enquiries, dietary questions, and opening hours.
Add your details
Enter your trading hours, menu highlights, dietary options, and any specific request handling you need — special seating, anniversary notes, anything.
Connect ResDiary
Connect ResDiary in one click. HARK checks your live availability and books reservations directly into ResDiary — no double-booking, no separate entry.
Forward your calls and go live
Point your existing phone number to HARK. No new number. No new workflow. Under 10 minutes total.
Everything a front-of-house team does — without the overhead
ResDiary connection
Books reservations directly into ResDiary. Real-time availability, no double-booking.
24/7 reservations
HARK answers at 9pm Sunday, Christmas Eve, and every dinner service. Callers get through. Reservations get captured.
Natural conversation, not a phone tree
Callers speak naturally. HARK asks the right questions and handles the response — no "press 1 for reservations."
Special requests captured
Anniversary dinner? Table by the window? Coeliac requirements? HARK captures the details and includes them with the booking.
SMS confirmations
Callers receive an SMS confirmation after booking. Reduces no-shows. Reduces your call-back workload.
Analytics dashboard
See call volume, missed calls recovered, and peak call times. Know exactly what HARK is handling.
One recovered reservation per week covers the cost.
Annual plans: save 20%. All plans include a 30-day money-back guarantee.
Growth
$149/month
- ✓Everything in Starter
- ✓Unlimited calls
- ✓ResDiary connection
- ✓SMS confirmations to callers
- ✓CRM access
- ✓Analytics dashboard
Pro
$299/month
- ✓Everything in Growth
- ✓Multi-location support
- ✓Outbound campaign tools
- ✓Full API access
Built for Australian restaurants. Stored in Australia.
Made in Australia
Built locally, for the Australian market.
Data stored in Australia
Your customer details never leave Australian servers.
Australian Privacy Act compliant
Meets requirements under the Australian Privacy Act 1988.
Bank-grade encryption
Data encrypted in transit and at rest.
30-day money-back
Full refund if you're not satisfied. No questions asked.
No lock-in contracts
Cancel anytime. No penalty, ever.
Questions from restaurant owners
Go live today. First reservation answered in under 10 minutes.
Your phone is ringing during service right now. Give it something to answer.
30-day money-back guarantee. Cancel anytime. No lock-in. View all plans · Contact us