Every call you miss while you're teaching is a membership that walks to the studio down the road.
HARK answers your enquiry calls 24/7, tells callers about your classes and pricing, and books trial sessions directly into Google Calendar. No receptionist. No missed leads. No voicemail.
Your best leads are the people who call.
The person who finds your gym on Google and picks up the phone is not browsing. They've already decided they want to join something. They just need someone to answer, confirm the class times, and book the trial. When nobody answers, they don't wait. They call the next result.
A conservative estimate during class hours. These aren't spam calls. These are warm leads.
$80/month average membership, eight months average retention. Every missed call is a fraction of that.
1.6 missed members every week, at $640 each. Over a year, that's more than $50,000.
HARK answers the call. You run the session.
Forward your number to HARK
Takes under two minutes to set up — no new number required.
A caller rings your studio
HARK answers in under two seconds with your studio's name and a natural, friendly greeting.
HARK answers common questions
Class times, membership pricing, trial offers — based on the details you provide during setup.
HARK books the trial class
HARK checks your Google Calendar availability and books the trial class on the spot.
The booking is confirmed
The caller receives an SMS confirmation. The booking appears in your Google Calendar. You find out after class.
The calls your studio gets every day — answered
"How much is membership?"
HARK tells them your pricing options and can direct them to a specific offer.
"What classes do you have?"
HARK runs through your class schedule based on the details you set up.
"Can I do a free trial?"
HARK books it into Google Calendar and sends the caller an SMS confirmation.
"Do you do personal training?"
HARK explains your PT offering and books an intro consultation.
"What are your opening hours?"
Answered immediately, 24 hours a day.
After-hours January enquiries
January 1st at 8am, someone just made a resolution. HARK answers.
January is your biggest enquiry window.
Resolutions spike. Calls spike. Your studio may be closed. Your instructors are on holiday. The enquiry calls keep coming. HARK handles January volume with no extra staffing. Every call answered. Every trial booked.
One recovered member per month covers it.
At $149/month, you need to recover one new member per month to break even. The revenue maths says you're missing 1.6 per week.
Starter
$79/month
- ✓Up to 150 calls per month
- ✓24/7 call answering
- ✓Appointment booking
- ✓Google Calendar integration
- ✓SMS confirmations
Solo PTs and small studios
Growth
$149/month
- ✓Unlimited calls
- ✓Everything in Starter
- ✓Google Calendar integration
- ✓CRM contact management
- ✓Advanced analytics
Studios with higher enquiry volume
Pro
$299/month
- ✓Everything in Growth
- ✓Multi-location management
- ✓API access
- ✓Outbound campaigns
Multi-location gyms
Questions from gym and studio owners
Stop losing members to missed calls.
The next person who calls your studio asking about membership is warm, motivated, and ready to book. HARK makes sure that call gets answered.
30-day money-back. Cancel anytime. No lock-in. Under 10 minutes to go live. View all plans · Contact us
HARK is an AI phone receptionist for Australian small businesses. Made in Australia. Data stored in Australia. Australian privacy compliant.